OrbitNet 3.0 Troubleshooting Guide

When using the troubleshooting guide, remember that there may be more than one problem in your configuration. Once you solve one problem, you should see if everything works. If you still have a problem, go through the troubleshooting guide again to see if it will help you find another problem.

Yes, I specified an IP address to that client computer. What next?

Confirm that under TCP/IP settings for the client computer's network card 'Gateway' is configured correctly.  Since an IP address was specified to that client computer it must have a gateway address.  The gateway address being OrbitNet internal IP address.

To make sure that the client computer has been assigned the correct 'Gateway' information you will need to if using:-

• Windows 95/98
  1. Click on Start -> Settings -> Control Panel -> Network.
  2. Highlight TCP/IP for the client computer's network card and click on Properties.
  3. Click on the 'Gateway' tab and look in the box labeled 'Installed gateways'.

• Windows NT
  1. Click on Start -> Settings -> Control Panel -> Network -> Protocols -> TCP/IP Protocol -> Properties.
  2. From the drop-down box, select the client computer's network card and look in the box labeled 'Default Gateway'.

• Macintosh
  1. Click on Apple Menu -> Control Panels -> TCP/IP.
  2. Look at the IP address next to the title 'Router Address'.

* You can refer to Configuring the Gateway on the Client Computer When IP Address is Set to "Specify".

Once you have done the above click here.